Shipping

Orders are usually dispatched within 1 to 2 business days of payment confirmation. All orders include a tracking number, sent by email.

Free shipping

Mainland Portugal: free shipping on orders over €50

Madeira over €100 Ā· Azores over €100

1–2 business days Free shipping over €50
Weight Shipping
Up to 3 kg 3,99 €
3–5 kg 5,99 €
5–8 kg 6,99 €
8–10 kg 7,99 €
Over 10 kg 9,90 €

For orders over 10 kg, delivery may take 3 to 5 business days.

Shipping to Europe

Price per order up to 3 kg, based on the destination country’s zone.

Zone Countries 0–3 kg
Zone 1Austria, Belgium, Czech Republic, France, Germany, Hungary, Ireland, Lithuania, Luxembourg, Monaco, Netherlands, Poland, Slovakia€11.75
Zone 2Croatia, Denmark, Italy, Latvia, Slovenia€13.85
Zone 3Bulgaria, Estonia, Greece, Norway, Romania, Sweden€17.40
Zone 4Bosnia, Finland, Serbia€20.90

For orders over 3 kg or other destinations, please contact us.

Everything you need to know

Dispatch and delivery

  • Orders are usually dispatched within 1 to 2 business days of payment confirmation. Occasionally, dispatch may take a little longer.
  • Delivery times are given in business days, and deliveries are made Monday to Friday.
  • All orders include online tracking.
  • We do not ship to PO boxes.

Shipping costs

  • Orders are subject to shipping costs, except during limited-time free shipping campaigns.
  • Shipping costs are calculated based on the weight and destination of the order.
  • For heavier or bulkier orders, the shipping cost is shown at checkout.
  • The final shipping cost is always shown at checkout, before payment.

Order changes

Once your order has been placed, it is not possible to change the payment method or delivery address, bring the dispatch forward, or change the delivery priority.

Payments

  • We only accept 100% secure payment methods. Your card details are not stored or shared with us.
  • MB WAY, Multibanco Reference and Payshop.
  • PayPal: you are redirected to PayPal to complete the payment, which then confirms your order as paid.
  • Credit/debit card, Apple Pay and Google Pay: instant payment and instant refund.

  • Apple Pay
  • Google Pay
  • Mastercard
  • PayPal
  • Visa
  • MB WAY, Multibanco, Payshop

Other destinations

For destinations not listed on this page, please contact us before placing your order and we will let you know the shipping cost. Shipments outside the European Union may be subject to customs duties and import taxes, payable by the recipient.